1. Delivery Areas: We offer delivery of our products to various cities and regions through our network of local vendors. Please check our website or contact our customer support team to confirm if we deliver to your desired location.
2. Delivery Timeframe: Delivery times may vary depending on the product, location, and vendor availability. We strive to ensure timely delivery, and estimated delivery times will be provided at the time of purchase. However, please note that unexpected circumstances such as weather conditions or traffic may affect delivery times.
3. Delivery Charges: Delivery charges will be calculated based on the delivery location, product weight, and other relevant factors. The delivery charges will be displayed at the checkout before you confirm your order. In some cases, we may offer free delivery promotions, which will be clearly communicated on our website.
4. Delivery Confirmation: Once your order has been successfully delivered, you will receive a confirmation notification via email or SMS. If you have any concerns about the delivery of your order, please contact our customer support team for assistance.
5. Delivery Tracking: We understand the importance of tracking your order. Therefore, we provide delivery tracking options for most orders. You will receive a tracking link along with your order confirmation, which you can use to track the status of your delivery in real-time.
6. Delivery Rescheduling: If you need to reschedule the delivery of your order for any reason, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the availability of our vendors and delivery slots.
7. Delivery Issues: In the rare event that your order is delayed, damaged, or lost during delivery, please contact our customer support team immediately. We will investigate the issue and work towards a satisfactory resolution, which may include a refund or replacement of the affected items.
8. Delivery Time minimum 4 Hours our maximum delivery time is 6 hours For only cake and flowers
9. Delivery Time For Wedding And Balloons Category minimum time Oder Befor 1 and 2 days maximum time you oder 1 week after this time decoration will be complete 6 hours